Terms and Conditions

Customer Service

Please direct all questions about ordering or your existing order to [email protected] or contact us:

Phone: (847) 773-1805

Privacy & Security

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Ruben Digital website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages include:
Email address
Phone number
Credit/Debit Card Information

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our blog updates via email. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (847) 773 -1805 or send us an email at [email protected]

Payment, Refund, Exchange, Cancellation

Policies vary based on the good or service you submit payment for:

Pre-Paid Consultation Hours

Upon entering contract (either oral or written) to do business with Ruben Digital Media LLC, an established pay rate/rates will be determined and agreed upon. Factors determining rate are included but not limited to: client ability to pay, services rendered, time sensitivity, and scale of project. For each contract, an upfront payment will be required in order to move forward with services. As work is performed, money will be deducted from the initial balance, until once again payment is required to continue work. Ruben Digital Media LLC does not give exact quotes for project costs unless otherwise stated. Every project is negotiated at a rate/hr, and any estimate sheet given to a client upon initial consultation should be treated as such, an estimate. If at any point in the client-consultant relationship the client wishes to terminate contract with Ruben Digital, the client will be entitled to money remaining on their pre-paid balance. A partial refund will be granted only on the most recent payment based upon the hours worked and the agreed upon rate. Cancellation requires oral communication with Ruben Digital Media, LLC.

Payment, Pricing & Promotions

We gladly accept the following methods of payment online:
– All Major Credit Cards (Visa, MasterCard, Discover, AMEX)
– PayPal

Viewing Orders

If you create an account with us, you can login to your account to view your orders. We also send out email for every order placed through the site.